What we aim for
We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. That includes text you can read against its background, pages you can use with a keyboard alone, descriptions for images, forms with clear labels and error messages, and layouts that work on a phone and when you enlarge the text.
What you can do
- Use the keyboard to move around: Tab moves forward, Shift and Tab moves back, and the first link on every page skips straight to the main content.
- Enlarge text or zoom the page in your browser. The layout adjusts and nothing is locked to a fixed size.
- Use a screen reader. Pages use headings, landmarks and labels so they can be navigated by section.
- Turn on reduced motion in your device settings. Animated effects on this site then switch off or calm down.
Where we may fall short
We do not claim every page is perfect. Some product photographs may have descriptions that say less than they could, and some third party tools we use, such as the payment page, are built by other companies and follow their own accessibility standards. We are working through these as we find them.
Tell us about a problem
If something on this site is hard to use, or you need information in another format, such as large print or a phone call instead of a form, please tell us. We will reply as soon as we can and will work with you to put it right.
- Email: [email protected]
- Or use the help and support form.
This statement was written on 6 November 2026.